The New CaneLink Experience for Students

A brand new, mobile-friendly CaneLink interface for students is now available.

This new experience includes a personalized dashboard, schedule builder tool, expanded class search, and more!


Quick Links:  Overview  -  Visualize the Experience  -  Information for U  -  Training  -  FAQs

Overview

At a Glance

The new CaneLink interface enables students to easily access self-service items such as their dashboard, class search, registration, wait list, and course swap—plus, there's a new schedule builder that simplifies the class planning and enrollment process.

Training & FAQs

A quick start guide and instructional training videos for students are available here.

Review FAQs to get answers to your questions regarding the new CaneLink experience.

Technical Support

Have questions? We can help! The UMIT Service Desk is available 24 hours a day, 7 days a week to provide CaneLink support: call (305) 284-6565 or email help@miami.edu.


 

Visualize the New CaneLink Experience

The new CaneLink experience enhances self-service processes for students, including the ability to quickly search for classes, add them to the schedule builder, planner, or shopping cart, and register with less on-screen-clicks than ever before! Check out all of the new and expanded features below:

The new CaneLink home page at canelink.miami.edu enables the UM community to access CaneLink by role and provides quick access to various University applications and resources.

As of September 30, 2021, to access the correct CaneLink experience, students should click "CaneLink for Student;" faculty, advisors, and staff should click "CaneLink for Faculty/Staff;" and proxies (e.g., delegates or parents) should click "CaneLink for Proxy."

The new dashboard is your CaneLink landing page, with instant access to holds, to dos, shopping cart, wait list, and message inbox.

This new feature gives students an easy way to quickly build a class schedule that accommodates their multiple activities. Noteworthy is the schedule builder's ability to visually display multiple combinations of classes to ease the process of choosing their desired schedule. This feature allows students to filter classes based on campus, term, subject, times of day, and desired breaks.

Using the schedule builder, students may factor in obligations such as work or practice and generate various schedules from which to choose. For example, if a student has a job three days a week from 7:30-10:30 a.m., they can input that into the schedule builder, and request classes on days and times that do not conflict.

In addition, students can select among the class combinations by marking them with the "favorite" functionality and then compare between these selections to make their final choice and easily enroll without having to leave the schedule builder page.

The class search enables you to find classes quickly and easily with various search options and filters.

Registration is intuitive with step-by-step prompts to complete enrollment. Students now have multiple avenues to easily complete enrollment using various options: via the shopping cart experience, the new schedule builder feature, or by enrolling directly from any class search to expedite the process of adding just one class.

At a glance, view all of the classes you're on the wait list for.

Avoid losing out on a class between dropping and adding. Swap allows you to add and drop a course at the same time. Consider using this function in situations where you have a course scheduling conflict or where adding a course exceeds the allowable credits for the term.


Information for U

The new CaneLink interface enhances and transforms the student self-service experience. Students are able to quickly search for classes, add them to the shopping cart, and register with less on-screen-clicks than ever before. With the schedule builder tool, students can see real-time class availability to make up-to the-minute decisions.

Processes you are used to completing within the classic CaneLink interface are available within the new, modernized CaneLink experience, including: updating your contact information, accessing financial information, setting up proxy access, etc.

Phase 1 of the CaneLink experience, which focuses only on the student experience, launched on September 30, 2021. Students should click "CaneLink for Student" on the new CaneLink home page to access it.

The previous version of CaneLink mobile was decommissioned on September 30, so faculty will need to use the classic CaneLink interface (previously known as "full site" on the CaneLink home page) moving forward.

Faculty will continue using the classic CaneLink interface for grading, accessing the class roster, etc.

As of September 30, 2021, faculty should click "CaneLink for Faculty/Staff" on the new CaneLink home page to access it.

Advisors will continue using the classic CaneLink interface (previously known as "full site" on the CaneLink home page). As of September 30, 2021, advisors should click "CaneLink for Faculty/Staff" on the new CaneLink home page to access it.

Phase 2 of the CaneLink experience will launch in spring 2022, which will provide advisors access to the Advisor Center, enabling them to:

  • View and communicate with advisees, and easily release an advisor hold.
  • Use the "lookup student" functionality, which allows advisors to see what students see within the new CaneLink experience (similar to the Student Services Center functionality within the classic CaneLink interface).

Since students will access CaneLink through the new experience, we recommend that students share their computer screen with advisors, when needed, to allow advisors to see exactly what the student sees. Advisors will still be able to view all student information through the classic CaneLink interface. Click here to review the different navigation paths within the new CaneLink experience and the classic CaneLink interface.

Those with proxy access, e.g., for delegates or parents, will continue using the classic CaneLink experience (previously known as "full site" on the CaneLink home page) to access a student's record.

Proxy access may include billing and online payments and grade information. The student has the ability to grant and revoke access to any of these areas of information for a proxy at any time. For more information, review these FAQs.

As of September 30, 2021, proxies should click "CaneLink for Proxy" on the new CaneLink home page to access it.


Training

Linked below you'll find a quick start guide and instructional training videos for students.

Quick Start Guide

Instructional Videos

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  • Training for Students

    Training Description Tutorial
    Dashboard The new Dashboard is your CaneLink landing page, with instant access to holds, to dos, shopping cart, wait list, and message inbox.
    Schedule Displays the student's class schedule in list view and calendar view. View multiple time period displays (day, week, month), provides the ability to print the schedule, or export it to an email system such as Outlook.
    Schedule Builder New functionality: Provides an easy way to quickly build a class schedule that accommodates multiple activities. Noteworthy is the schedule builder's ability to visually display multiple combinations of classes to ease the process of choosing their desired schedule.
    Class Search Steps to search for classes using different criteria as well as how to browse the Course Catalog.
    Drop Class(es) Shows how to drop one or more classes.
    Swap Class(es)
    Steps on how to swap a course. Consider using this function in situations where you have a course scheduling conflict or where adding a course exceeds the allowable credits for the term.
    Wait List Provides the steps to add yourself on a course wait list when the course is full.


Frequently Asked Questions

This section aims to answer your questions regarding the new CaneLink experience. If you have any additional questions, please submit them to the UMIT Service Desk at: help@miami.edu.

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  • What is changing and when is it happening?

    The new student self-service experience within CaneLink has a new user interface and easy access to the following:

    • Personalized dashboard
    • Schedule builder
    • Class search
    • Registration
    • Wait list
    • Course swap


    Phase 1 of the CaneLink experience for students launched on September 30, 2021.

    Phase 2 of the CaneLink experience will launch in spring 2022, which will give advisors access to an updated Advisor Center. Learn more within the "Information for U" section.

  • How do I complete tasks within the new CaneLink experience (vs. classic CaneLink or CaneLink mobile)?

    Note: If you're on a tablet or mobile device, you may be unable to see the table below. Click here to view the table as a PDF.

    Task Description New CaneLink Experience Classic CaneLink Steps (previously known as "full site" on the CaneLink home page) CaneLink Mobile Steps
    What If Report Students can use this component to set up and generate a what if advisement report based on alternate programs of study. This should be used if a student is thinking of changing their program of study and want to know how it would affect their progress. Academics > What If Main Menu > Self Service > Student Center – What-if Report or Main Menu > Self Service > Degree   Progress/Graduation > View What-if Report Not available
    What are My Grades Lists past and present course grades. Academic > Grades Main Menu > Self Service > Student Center – Grades or Main Menu > Self Service > Enrollment > View My Grades Academic > Grades
    Where to Enroll Provides students with the ability to enroll in courses. Enrollment is integrated throughout the new CaneLink system, by utilizing class search, course catalog, schedule builder, planner, shopping cart, or any of the functionalities within the Enrollment menu. Enrollment Main Menu > Self Service > Student Center – Enroll or Main Menu > Self Service > Enrollment > Enrollment: [Add Classes, Drop Classes, Edit a Class, Swap Classes] Enrollment
    Course Catalog Displays the University's course catalog and allows student to create custom filters to find classes more easily. Students can add courses to their schedule builder, planner, shopping cart, and even enroll from the course catalog. Class Information > Course Catalog Main Menu > Self Service > Student Center – Search or Main Menu > Self Service > Class Search/Browse Catalog > Browse Course Catalog Public Links > Course Catalog
    When can I Enroll Displays when enrollment appointments are open for specific terms. Students can click on specific terms to get more detailed information. Enrollment > Enrollment Dates Main Menu > Self Service > Student Center – Enrollment Dates or Main Menu > Self Service > Enrollment > Enrollment Dates Enrollment > Enrollment Dates
    View My Class Schedule Displays the student’s class schedule in list view and calendar view, allows the visibility of the time period displayed (day, week, month) to be changed, lets the information that displays on the schedule be adjusted, provides the ability to print the schedule, or export it to an email system such as Outlook. Schedule Main Menu > Self Service > Student Center – Class Schedule or Main Menu > Self Service > Enrollment > My Class Schedule Schedule
    Build a Schedule Provides students the ability to create multiple permutations of schedules to easily enroll in the preferred option, while taking unavailable times into consideration. Enrollment > Schedule Builder Not available Not available
    Class Search Provides a myriad of filters to refine search criteria to view available classes. Class Information > Class Search Main Menu > Self Service > Student Center > Class Search Public Links > Class Search
    Update Contact Information Allows user to update their contact information including: Address, Preferred Name, Phones, and Emergency Contacts. My Profile Main Menu > Self Service > Student Center – Personal Information My Information
    Set up Proxy Access Allows a student to give a third party access to their account to make payments, view financial aid information and course history with grades. Proxy Delegation Main Menu > Self Service > Student Center > Share My Information Not available
    Access Financials Students can pay their tuition via Flywire, review their financial aid info, set up direct deposits, and opt into optional fees as well as view the required ones. Financials Main Menu > Self Service > Student Center – Finances Financials
    Order Official Transcript Student can order official transcript through the National Clearing House. Transcripts Main Menu > Self Service > Student Center > Request Official Transcript Academics > Request Official Transcript
    What is My UM ID Allows student to see campus and student ID. My Profile > General Information Student Landing Page Not available
    Degree Progress Displays student's current status in their degree. Allows them to drill down to requirements and see which ones are completed, pending, or not satisfied. Can also get further details on courses for each requirement. Academics > Degree Progress Not available Not available
    Accept Admission Allows student to accept admissions once they are admitted and pay admission deposit, if applicable. Admission Main Menu > Self Service > Student Center > Admissions Admission
    Apply for Graduation Students can apply for graduation and submit details for the ceremony like cap and gown size. Graduation Main Menu > Self Service > Student Center > Apply for Graduation Not available
    Housing and Dining Allows students to look for housing on campus as well as purchase different meal plan options. Housing and Dining Student Landing Page Not available

  • What happens if I need access to the classic CaneLink interface?

    Note: The classic CaneLink interface was previously known as "full site" on the CaneLink home page.

    Student: All actions you're used to taking will be completed through the new CaneLink experience, so there will not be a need to access the classic CaneLink interface.

    Faculty: You will continue using the classic CaneLink interface for grading, accessing the class roster, etc.

    Advisor: You will continue using the classic CaneLink interface. Phase 2 of the CaneLink experience will launch in spring 2022, which will provide advisors access to the Advisor Center.

    Proxy: Those with proxy access, e.g., for delegates or parents, will continue using the classic CaneLink interface to access a student's record.

  • Who do I contact if I have questions?

    The UMIT Service Desk is available 24 hours a day, 7 days a week to provide CaneLink support: call (305) 284-6565 or email help@miami.edu.